Membership Assistance Program

To apply, you will need to provide income verification and a completed application for review. Income verification may include a Notice of Assessment, three recent pay stubs, an ODSP Statement, proof of CPP, or any additional proof of income. Please request a package at the Welcome Desk.  

Bring all your documents and apply at the welcome desk. 
 

If approved, you will receive an email outlining the details of your membership and the next steps to register. For monthly payments, a copy of a void cheque or credit card information is required. Members supported through the Membership Assistance Program must re-apply annually. 

You can sign up on our website or stop by our front desk to register! 

Simply provide us with a credit card or void cheque and you will automatically be billed monthly for our services. 

You can suspend your membership for a minimum of one month to a maximum of three months, with 10 days’ notice required. A $10 administration hold fee will apply for all holds.  
Cancellations will be processed with 30 days' notice. A $30 cancellation fee will apply to all cancellations. 

Individuals under the age of 16 are required to be accompanied by a parent or guardian upon registration for our services (membership, day passes, single passes). The parent or guardian is required to sign a liability waiver on the behalf of the individual. Once the waiver has been signed, individuals ages 12-16 are not required to be accompanied by a parent/guardian while using our facilities.